Our People
The ability of Care First EMS to provide best-in-class patient care depends upon dedicated, educated, friendly, and empathetic professionals.
We believe our employees are our greatest assets. Because they are well-trained and experienced, they treat patients with the utmost kindness and compassion. Care First employees pride themselves on providing the highest standard of care, while behaving professionally and ethically in all aspects of service to you.
Meet some of our people...
Click here for our employee of the month
Keith Powell
Our Director of
Operations, Keith Powell, has been with Care First EMS for four years.
He started as an operations manager with twelve years prior management
experience. Some of that experience was at FedEx, where he managed twenty
to thirty employees for five years. He was responsible for the planning,
routing, and shipping of multiple lines of freight. At Care First, Keith
began with only a three-truck fleet and about ten employees. Through
his diligence and the support of the management staff, the company has
grown to six trucks and about twenty-five employees. His current focus
is on sales and marketing and leading the initiative to grow the company
through a continuous effort. Keith is a Chicago native who relocated
to Dallas in about 1997. Keith is the father of two children and enjoys
spending his spare time with his family.
Crystal White
Crystal White
has been the Administrative Assistant for Care First EMS the past two
years. She is a vital part of the Care First family, providing support
for seven administrators. She has been assisting the office staff and EMT
personnel with completing day-to-day tasks, perform special projects, finalizing
patient files, and resolving billing issues. She also excels at editing
our monthly newsletter. This fall, she continues to pursue her degree
in Journalism at Cedar Valley Community College. She is also the mother
of two children.
Jim Smith
Jim Smith began
directing Care First EMS in April 2007, through an operations agreement
with the business owner. By the end of 2007, Jim had purchased
the company and initiated several improvements that he saw
as opportunities to improve operational and financial efficiencies. In
the coming months and years through Jim’s Leadership, 
Care
First will endeavor to continuously improve its quality of service, add
Advanced Life Support and Mobile Intensive Care to its list of available
services, and aggressively pursue contracts with health care facilities
(for their transport needs) and small towns and counties (for their 911
service needs).
Prior to purchasing Care First, Jim Smith most recently worked for a private equity and business development firm where he contributed to the acquisition decision process and served as the Vice President of Real Estate Development. His professional background is in asset acquisition, investments and management, with extensive experience in researching and analyzing new markets with demonstrated success in identifying high-value business development opportunities. The variety of his experience includes managing groups of independent representatives, closing large-dollar sales opportunities, market expertise in consulting and advising clients on investment opportunities, and managing and operating companies. His ability to build partnerships, manage projects and lead strategic planning initiatives has consistently improved net earnings in the projects he has been affiliated with. Jim earned a B.A. in Economics from Colorado College, and earned an M.B.A. from the Daniels College of Business at Denver University. In his spare time, Jim enjoys many outdoor activities with his wife and two daughters, including skiing, boating, and riding dirt bikes.
